Privacy Policy

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This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

Qualflow Systems Ltd. collects the following data:

• Personal identification information (name, email address, phone, company).
• We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

How do we collect your data?

You directly provide Qualflow Systems Ltd. with most of the data we collect. We collect data and process data when you:

• Voluntarily complete a form.
• Use or view our website via your browser’s cookies.

Qualflow Systems Ltd. may also receive your data indirectly from the following sources:

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.

How will we use your data?

Qualflow Systems Ltd. collects your data so that we can:

• Email you with special offers on products and services we think you might like.
• To improve and optimise our website by generating analytics about how you browse and interact with the website, and to assess the success of our marketing campaigns.

If you agree, Qualflow Systems Ltd. will share your data with third party partner companies.

• We use Google Analytics to help us understand how you use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
• We use GoDaddy to handle contact form submissions. You can read more about how GoDaddy uses your personal information here: https://ie.godaddy.com/legal/agreements/privacy-policy . 
• We use Mailchimp to send marketing emails. You can read more about how Mailchimp uses your personal information here: https://mailchimp.com/legal/privacy/.

How do we store your data?

Qualflow Systems Ltd. securely stores your data.

Qualflow Systems Ltd. will keep your personal identification information indefinitely.

Marketing

Qualflow Systems Ltd. would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Qualflow Systems Ltd. from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Qualflow Systems Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Qualflow Systems Ltd. for copies of your personal data.
• The right to rectification – You have the right to request that Qualflow Systems Ltd. correct any information you believe is inaccurate. You also have the right to request Qualflow Systems Ltd. to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Qualflow Systems Ltd. erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Qualflow Systems Ltd. restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Qualflow Systems Ltd. processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Qualflow Systems Ltd. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

• By email: info@qualflow.com.
• By phone: +353 1 8956554.
• By post: Unit 6 Turvey Business Centre, Donabate, Co. Dublin, K36 XC44, Ireland.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit https://allaboutcookies.org .

How do we use cookies?

Qualflow Systems Ltd. uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use and interact with our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Statistics Cookies – Qualflow Systems Ltd. uses these cookies to learn about how you browse and interact with the website. Third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Privacy policies of other websites

The Qualflow Systems Ltd. website contains links to other websites (e.g. Twitter, YouTube). Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Qualflow Systems Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 May 2021.

How to contact us

If you have any questions about Qualflow Systems Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• By email: info@qualflow.com.
• By phone: +353 1 8956554.
• By post: Unit 6 Turvey Business Centre, Donabate, Co. Dublin, K36 XC44, Ireland.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Qualflow Systems Ltd. has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commissioner’s Office.

• By email: Available at dataprotection.ie.
• By phone: Available at dataprotection.ie.
• By post: Available at dataprotection.ie.